HOW TO USE DIRECT-HIT

We understand that getting comfortable with a new system takes time. We also know that in your world, time is money! That’s why we’ve included these short “How-To” videos so you can start using Direct-Hit right away. Simply scroll through the videos below and click on any of them for step-by-step navigation of Direct-Hit's time-saving features.


1. How to get started

HOW TO CREATE A NEW VEHICLE HOW TO SEARCH FOR A PREVIOUSLY CREATED VEHICLE HOW TO NAVIGATE THE VEHICLE HOME PAGE HOW TO USE OUR KEYWORD SEARCH TOOL WITH SUPERCHARGED SEARCH

2. Diagnostics

HOW TO FIND DIAGNOSTIC INFORMATION IN THE HOTLINE ARCHIVES HOW TO BOOKMARK AND PRINT A HOTLINE ARCHIVE HOW TO SUBMIT A REPAIR HOTLINE CALL IN DIRECT-HIT

3. Repair

HOW TO FIND OEM SERVICE & REPAIR INFORMATION IN THE HOTLINE ARCHIVES HOW TO FIND OEM SERVICE & REPAIR INFORMATION IN DIRECT-HIT HOW TO SUBMIT A REPAIR HOTLINE CALL IN DIRECT-HIT

4. Maintenance

HOW TO RUN A FACTORY SCHEDULED MAINTENANCE PLAN HOW TO SELL ROUTINE MAINTENANCE - YOUR 3 AREAS OF OPPORTUNITY HOW TO BOOKMARK AND PRINT FACTORY SERVICE MANUAL DOCUMENTS

5. Estimating

WHAT IS DIRECT ESTIMATE HOW TO CREATE AN ESTIMATE HOW TO CREATE AN ESTIMATE TEMPLATE HOW TO PRESENT AN ESTIMATE TO YOUR CUSTOMER HOW TO ORDER PARTS IN DIRECT ESTIMATE

6. Additional videos

HOW TO REFER A SHOP OWNER TO IDENTIFIX HOW TO CONTACT IDENTIFIX FOR TRAINING OR CUSTOMER SUPPORT